Check out our most frequently asked questions below. If you don’t find what you’re looking for, feel free to reach out-we’re happy to help!

Spicy Vines

FREQUENTLY ASKED QUESTIONS

Have a question about planning your visit with us? Here are a few frequently asked questions, and if these don’t help you, please email us or call (707) 927-1065.

ABOUT VISITING SPICY VINES

To schedule a visit, please go to our Tours & Tastings section on the website to book your experience online. Alternatively, please email us or call (707) 927-1065. Our team will assist you in selecting a convenient date and time for your experience.
Our Spicy Vines Tasting Experience is offered Thursdays through Mondays. Our Saturday Live Music & Tasting Experience is offered on Saturdays. All other tasting experiences are booked upon request.
Please visit our events calendar to view all our upcoming events. Popular events include wine releases, seasonal pop-up dinners, virtual tastings, winemaker dinners and public tasting events.
Yes. Walk-ins are welcome, though we highly encourage reservations, especially for the Saturday Live Music & Tasting Experience which fills up quickly.
There is only a deposit of $15 per person required for our Saturday Live Music & Tasting Experience. There is no deposit required for the Spicy vines Tasting Experience.
Usually 1 – 1.5 hours. We do not impose time restrictions on our reservations and encourage our guests to enjoy at your own pace.
We are a family friendly winery! Children and minors are welcome and must always have an adult present.
We are paw friendly! Well behaved pets on leashes are welcome.

We kindly ask that you email us, call (707) 927-1065 or cancel your reservation directly through your Spicy Vines account at least 48 hours in advance of your scheduled tasting to avoid being charged.

Yes, we are happy to accommodate dietary restrictions and allergies. Please inform us at least 48 hours before your reservation date, and we will make the necessary arrangements. For all special events, please refer to your confirmation email.

Yes, we can accommodate guests with mobility needs but we kindly ask that you email us, call (707) 927-1065 at least 48 hours before your reservation date so we can best accommodate you and your group.

In general, tipping a wine tasting host is appreciated and expected. At Spicy Vines, you may add a tip onto payments made with a credit card or tip your host in cash. Tips are shared among our team members.
We have craft cocktail, beer and non-alcoholic beverage options available on our menu all year round.
Tasting fees are waived by becoming a member. The number tasting fees waived will range between 2-4 fees depending on the membership level that you join.

Absolutely! Please visit our shop page for available gift certificates.

Yes. We offer wines available for purchase by the bottle, by the glass or in one of our curated tasting flights. All options are available when booking one of our seated tasting experiences.
We do. Please submit an inquiry to book a Private Event under the Events tab on our website.
We do. Please submit an inquiry to book a Private Event under the Events tab on our website and a member of our team will contact you.
Yes. We offer complimentary virtual tastings with the purchase of one of our virtual tasting packages or curated selection of wines. Please start by submitting an inquiry for a Virtiual Tasting on our Tastings & Experiences page.

Yes, absolutely. Please visit our virtual wine ship on our website to explore our current vintages, wine accessories, culinary products and more.

Yes, our wines contain sulfites, as they are a natural byproduct of the fermentation process.

We offer both indoor and outdoor seating on our patio. Please feel free to email or call us at (707) 927-1065 us if you have a seating preference and we will do our best to accommodate.

Yes. We do our best to cater each tasting experience to the preferences of our guests.

The visitor policies for Spicy Vines are subject to change without notice.

VISITING

The easiest way to book is through our Tastings & Experiences page on our website—choose your perfect experience and secure your spot in just a few clicks! Need assistance? Use our website’s texting feature or contact us, and we’ll be happy to help.

Yes! Walk-ins are welcome, but reservations are highly recommended—especially for our popular Saturday Live Music & Tasting Experience, which fills up fast.

We offer a variety of tasting experiences to suit every vibe:

  • Spicy Vines Tasting Experience – Available Thursday through Monday.
  • Saturday Live Music & Tasting Experience – Offered every Saturday.
  • Off-Site Experiences & Classes – Available by appointment.

Book your perfect experience on our  Tastings & Experiences page!

Seated tastings typically last 1–1.5 hours. We don’t impose time limits, so relax and enjoy at your own pace.
Food is always available and can be added to any tasting. Enjoy our wines through a tasting experience or by the glass or bottle. We also serve craft wine cocktails and beer.
We offer both indoor and outdoor seating. Let us know if you have a preference!
Yes! We’re a family-friendly winery. Children and minors are welcome but must be accompanied by an adult.

Absolutely! We’re paw-friendly—well-behaved pets on leashes are always welcome.

Check out our Events Calendar for upcoming experiences! We host quarterly wine release parties, live music on Saturdays, seasonal pop-ups, winemaker dinners and more.

Yes! We love creating unique, personalized events. Visit our Private Events page to inquire about hosting your special gathering.

Please cancel at least 48 hours in advance. Need help? Use our website’s texting feature or contact us. No-shows for our Saturday Live Music & Tasting Experience will be charged $15 per person.

Yes! We’re happy to accommodate dietary needs—just let us know in advance.

Tipping your wine host is appreciated and expected. You can add a tip to your credit card payment or leave cash. Tips are shared among our team members.

Yes! Members receive preferred pricing on all wines and up to four complimentary tastings per visit. Check your membership level for details on perks and discounts.

Tasting fees are waived when you become a member. The number of waived fees depends on your membership level (typically 2–4 per visit).

Yes! We tailor tastings to your preferences and do our best to accommodate requests.

ORDERS

Orders are processed within 2–4 business days. Weekends and holidays are not counted as processing or shipping days. You’ll receive tracking information via email as soon as your order ships.

Our carriers (FedEx, UPS, and GLS) will attempt delivery up to two additional times if the first attempt is missed. If all attempts fail, the package will be returned to us. We can reship your order, but additional shipping fees will apply.

No. All alcohol deliveries require a 21+ adult signature at the time of delivery.
No, we are unable to ship to P.O. Box addresses.
We stand by the quality of our wines. If your order is spoiled, damaged, or lost in transit, we will gladly replace it to ensure it arrives in perfect condition.
If you need to cancel or adjust your order, please contact us immediately. Once an order has shipped, we are unable to make any changes.

Absolutely! Gift certificates are available—please visit our shop page to purchase.

Yes! You can shop our current vintages, wine accessories, and culinary products anytime on our shop page.

WINE CLUB

The cost of your shipment depends on your membership tier, bottle selection, and quantity. Typical price ranges:

  • 12-bottle shipments: $400 to $700
  • 6-bottle shipments: $270 to $450
  • 3-bottle shipments: $120 to $240

Members enjoy 10–20% savings based on their membership level.

Yes! Before your next club release, you’ll receive an email from wineclub@spicyvines.com with your pre-selected wines. You can make substitutions by:

  • Logging into your account
  • Emailing wineclub@spicyvines.com
  • Calling (707) 927-1065 ext. 2

Pro Tip: Add wineclub@spicyvines.com to your safe senders list to ensure you receive our emails!

Quarterly memberships: Billed in February, May, August, and November
Bi-Annual memberships: Billed in February and November

Once your credit card has been charged, we cannot issue refunds for club orders. To avoid being charged for an upcoming shipment, please contact us before the billing deadline to:

  • Skip your shipment 
  • Place your membership on hold or cancel

Need help? Email wineclub@spicyvines.com, and we’ll assist you!

You can view your membership details anytime by logging into your account at www.spicyvines.com/myaccount. Need assistance? Email wineclub@spicyvines.com or call (707) 927-1065 ext. 2.

Yes! Call (707) 927-1065 ext. 2 with the recipient’s details, and we’ll set it up. They’ll receive regular wine shipments and full club benefits, while the charges go to your card. The gift membership continues until you cancel.

Yes! Refer a friend to a Spicy Vines club membership and receive a $100 reward coupon as a thank-you. The more friends you refer, the more rewards you earn! Coupons can be redeemed for wine, merchandise, tastings, or experiences.

We’re happy to help! To update your membership level, preferred wine selection (whites, reds, or mixed), or shipping preference (ship or pickup), simply email wineclub@spicyvines.com or call (707) 927-1065 ext. 2.

You can update your membership details anytime by logging into www.spicyvines.com/myaccount. You can also email wineclub@spicyvines.com for assistance.

Quarterly members: Can cancel after four shipments
Bi-Annual members: Can cancel after two shipments
Membership holds: Available for up to one year while still enjoying club benefits

Subscriptions

Absolutely! Before your next shipment is processed, you’ll receive an email with your default wine selection. Want to switch things up? Simply log into your account to add or substitute wines.
Yes! Call us at (707) 927-1065 ext. 2 with the recipient’s details, and we’ll set it up. Their subscription will be billed to your card and continue until you cancel the gift membership.

Yes! Log into www.spicyvines.com/myaccount to pause or skip your shipments anytime.

Yes, you can cancel anytime. Just email us at wineclub@spicyvines.com, and we’ll take care of it.

We hate to ask, but you look so young!

ARE YOU OVER 21?

By clicking enter you verify that you are 21 years of age or older.

Sorry! You need to be at least 18 to visit our website.